Conditions of Use

Your order can be cancelled within 48 hours of your order without penalty. In the unlikely event your package is lost; we will file a claim with UPS and re-ship your order at no additional charge to you. If you receive a box that has been damaged, please contact us immediately so we can file a claim with UPS. If we are not notified of the damage claim with 3 days of receipt of your shipment, we will assume that the package was delivered in good condition. If the item you ordered was damaged during shipment please notify us immediately by e-mail at sales@hotfashionfrenzy.com